|
MISSION:
Aut viam inveniam aut faciam
(Either find a way, or make one)
Scope:
Provide support to tensure that IT supported servers and services are
healthy and functioning within the environment
Customers:
All groups, departments, offices, within our company
Expected Results:
* Objective 1: Ensure proper operational support by providing support 24/7/365
and maintain high availability
* Objective 2: Evaluate, design, install, and configure systems, clusters,
applications, and services
* Objective 3: Nimble and resolve all issues if/when a change, issue, or
incident occcurs
* Objective 4: Provide top support to Corporate and customer servers and
services
|
| Leaders: |
|
Ray Stevies
Michelle Clark |
: Dir IT
: Mgr IT |
|
| Los Angeles System SysAdmin |
|
David Knight
Adam Marks
Bobby Wright |
: Sr. Linux
: Sr. Windows
: Windows |
|
| Seattle System SysAdmin |
|
Craig Franklin
Mitch Fiddler
James Henry |
: Sr Linux
: Windows
: Windows |
|
| Information Security |
|
Richard Brown
Carry Franks
Gary Dinkle |
: Sr Engineer
: Analyst
: Analyst |
|
| Applications |
|
Michael Ferguson
Emily Stark
Karl Matinburg |
: Databases
: Developer
: Web Designer |
|
